Alpers Family & Cosmetic Dentistry

At Alpers Family and Cosmetic Dentistry, we believe every patient deserves to be treated with dignity, compassion, respect, and fairness.

We are committed to providing an inclusive, welcoming, and supportive environment for all patients, visitors, and members of our community.

Our Commitment

Alpers Family and Cosmetic Dentistry complies with applicable federal civil rights laws and does not discriminate on the basis of:

• Race
• Color
• National origin
• Age
• Disability
• Sex
• Gender identity
• Sexual orientation
• Pregnancy
• Religion
• Veteran status
• Any other characteristic protected by applicable law

We are committed to ensuring that every patient receives respectful, high-quality care regardless of background, identity, language, ability, or personal circumstances.

Equal Access to Care

This commitment applies to all aspects of the patient experience, including:

• Scheduling appointments
• Accessing our website and communications
• Receiving treatment and clinical care
• Interacting with our doctors and team members
• Accessing facilities and services
• Financial discussions and treatment planning
• Participation in practice programs and offerings

Our goal is to create an environment where every patient feels welcomed, heard, respected, and valued.

Language Assistance and Accommodations

Effective communication is an important part of exceptional patient care.

Alpers Family and Cosmetic Dentistry provides reasonable language assistance and accommodations free of charge when appropriate.

Services may include:

• Language interpretation assistance
• Information provided in alternative formats when reasonably available
• Assistance for individuals with disabilities
• Reasonable accommodations to facilitate access to care and communication

If you require language assistance or accommodations, we encourage you to notify our team when scheduling your appointment or at anytime during your care.

Patient Rights

Every patient has the right to:

• Receive care free from discrimination
• Be treated with dignity and respect
• Request reasonable accommodations
• Request language assistance when available
• Communicate concerns regarding accessibility or discrimination
• Receive information in a manner that supports understanding and informed decision-making

Our Commitment to an Inclusive Environment

At Alpers Family and Cosmetic Dentistry, we recognize thatoutstanding patient care begins with creating a culture of trust, respect, and inclusion.

We are committed to fostering an environment where patients feel comfortable asking questions, expressing concerns, and participating actively in their healthcare decisions.

Reporting Concerns

If you believe you have experienced discrimination, unequal treatment, barriers to access, or have concerns regarding our non-discrimination practices, we encourage you to contact us directly.

Privacy Officer

Alpers Family and Cosmetic Dentistry
7500 E. McDonald Drive, Suite 101B
Scottsdale, AZ 85250

Phone: (480) 998-3355
Email: info@alpersdentistry.com

We take all concerns seriously and will review them promptly and respectfully.

Filing a Civil Rights Complaint

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Online:
https://ocrportal.hhs.gov/ocr/

Mail:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201

Phone:
1-800-368-1019

TDD:
1-800-537-7697

Additional information is available at:
https://www.hhs.gov/ocr

Our Promise

At Alpers Family and Cosmetic Dentistry, we are proud to serve a diverse community throughout Scottsdale, Paradise Valley, Phoenix, Fountain Hills, and the surrounding areas.

We believe dentistry should be personal, welcoming, inclusive, and centered on the unique needs of every individual. Our commitment is simple: to provide exceptional care and an outstanding patient experience for every person who places their trust in our team.